Talking to Strangers by Malcolm Gladwell

Rating: ⭐⭐⭐⭐⭐

In this book, Gladwell explores the difficulties in understanding and communicating with strangers. The idea that we often miscommunicate or misunderstand strangers is illustrated with stories about Neville Chamberlain meeting with Hitler, the Jerry Sandusky case, Amanda Knox, and ties into race and policing with an examination of Sandra Bland’s arrest and death. Gladwell discusses research on facial expressions, catching spies, and theories on how to decrease crime.

As usual, Gladwell is a masterful storyteller who incorporates research about each case as well as the default to truth theory that can be both helpful and a hinderance in his our understand strangers.

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